Privacy Policy

Overview

We strongly support your right to privacy when using our apps. Our privacy policy is simple: your data is none of our business. We make money by selling software and services, not by mining your personal information.

for the Vietnam-Outlets App&Services

Who is responsible for processing personal data?

Vietnam-Outlets, Vietnam, Halong, is responsible for the processing of personal data. You can contact our Data Protection Officer at payment.im@email.

What purposes does Vietnam-Outlets process personal data for?

We process your personal data for the following purposes:

• Contract performance;
• Bug fixing and product improvement (voluntary and optional);
• License verification.

What personal data is processed?

Depending on how you use the Vietnam-Outlets App&Services in its latest version, the following personal data is processed:

• Push token of Google and Apple;
• IP address;
• Digital purchase receipt or license key.

The following personal data is optional for the use of the Vietnam-Outlets App&Services and will only be processed if you voluntarily provide it:

• Telephone number;
• Email address;
• Log file (as part of “Debug Logs”;

All text messages, media files, and voice and video calls between Users of the Vietnam-Outlets App&Services, including (voluntarily and optionally set) nicknames and profile pictures, are end-to-end encrypted; Vietnam-Outlets is unable to access any of the contents because it doesn’t know the private keys.²

What personal data is processed temporarily?

During an ongoing data transmission, the following personal data is only processed temporarily:

• IP address.

What personal data is stored linked to the Vietnam-Outlets ID, and for how long?

The following personal data is stored by us linked to the Vietnam-Outlets ID (storage period in brackets):

• Push token (for 180 days);
• Telephone number (until revocation and only in one-way encrypted form);
• Email address (until revocation and only in one-way encrypted form).

What personal data is stored without a link to the Vietnam-Outlets ID, and for how long?

The following personal data is stored by us without a link to the Vietnam-Outlets ID (storage period in brackets):

• Digital purchase receipt (for 30 days in pseudonymized form);
• License key (for 30 days);
• Log file (until its analysis).

Is personal data disclosed to third parties?

We make every effort to process the personal data that occurs when using the Vietnam-Outlets App&Services exclusively on our own hardware (servers).

The following third parties located in the EU/EEA or outside of Vietnam are commissioned by us as processors (only concerning Users outside of Vietnam):

• For the verification of telephone numbers.(If necessary, sending an authentication SMS etc.)

What control options do you have?

In addition to your legal claims under data protection law, Vietnam-Outlets provides you with the following control options over your personal data:

• Rectification, completion, and deletion of your telephone number and email address in the Vietnam-Outlets App&Services
• Immediate information about inventory data in the Vietnam-Outlets App&Services
• Deletion of all your personal data in Vietnam-outlets Server DB, Stored your local instead

What rights do you have?

You have a right to information to Vietnam-Outlets and a right to rectification, completion, deletion, and blocking of your personal data as well as a right to withdrawal (of your consent) and to objection (against data processing based on overriding interests).